Questa Informativa sulla privacy di TuneSolo has updated on February 25, 2019, to reflect changes in European General Data Protection Regulation (GDPR). It applies to the Software, Website (www.tunesolo.com), and other interactions (e.g., customer service inquiries), you may have with the Company.

Accedendo a tutti i servizi di TuneSolo, you agree to fully comply with and be bound by the following policy each time. So, please review the following terms carefully.

Informazioni sulla presente informativa sulla privacy

TuneSolo is committed to protecting your privacy. And we created this Policy to explain our privacy practices so you will understand what information about you is collected, and how it used and be protected.

Qualsiasi riferimento in questa Politica a "TuneSolo", "we", "our", "us" etc. will be interpreted as a reference to us. A "visitor" is someone who merely browers our website. A "member" is someone who has registered our software.The term "user" and "you/your" is a collective identifier that refers to a visitor, a member or someone who has downloaded our software.

I nostri dettagli di contatto possono anche essere trovati sotto se avete commenti sulla nostra politica sulla privacy.

Quali informazioni raccogliamo?

Offriamo un rimborso su a TuneSolo product within 30 days of your purchase. Refunds will be approved within this guarantee only under the circumstances below. If a purchase exceeds the product's specified money-back-guarantee period, then no refund will be given.

Circostanze di rimborso accettabili

Potremmo chiederti di fornire informazioni personali quando:

  • Visita TuneSolosito web di
  • Scarica una versione di prova o di aggiornamento del software;
  • Registra i nostri prodotti;
  • Iscriviti alle nostre newsletter, e-mail promozionali o altri materiali;
  • Partecipare a una promozione marketing / vendite o un sondaggio online;
  • Contattaci, anche per vendite o supporto tecnico.

#1. Dati personali

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • E-mail
  • Nome e cognome
  • Numero di telefono
  • Informazioni sull'ordine
  • Informazioni di pagamento
  • Indirizzo, stato, provincia, codice di avviamento postale, città
  • Cookie e dati di utilizzo

#2. Dati di utilizzo

We may also collect information how our Services is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

# 3. Tracciamento e dati dei cookie

Utilizziamo i cookie per tracciare l'attività sul nostro sito Web e conservare determinate informazioni.

I cookie sono file con una piccola quantità di dati che possono includere un identificatore univoco anonimo.

Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Puoi indicare al tuo browser di rifiutare tutti i cookie o di indicare quando viene inviato un cookie.

Tuttavia, se non accetti i cookie, potresti non essere in grado di utilizzare alcune parti del nostro Servizio.

Esempi di cookie che utilizziamo:

  • Cookie di sessione: Utilizziamo i cookie di sessione per gestire il nostro servizio.
  • Cookie di preferenza: Utilizziamo i cookie di preferenza per ricordare le tue preferenze e varie impostazioni.
  • Cookie di sicurezza: Utilizziamo i cookie di sicurezza per motivi di sicurezza.

Come raccogliamo le informazioni?

Ci sono molti modi diversi che TuneSolo riceve e raccoglie le tue informazioni personali, tra cui:

  • Comunicazioni tra di noi
  • Assistenza clienti
  • Email / Direct Mail Campaigns
  • Registrazione dei prodotti
  • acquisti
  • indagini

Per cosa lo usiamo?

TuneSolo può utilizzare le tue informazioni personali per i seguenti scopi:

Product Registration: Information you provide upon registration will be used to keep a record of your product to help us provide support to you. TuneSolo also use this information to inform you of product upgrades, new products, promotions or other information that may be of interest to you.

Newsletters: We may use your personal information to send you newsletters to provide you with articles and information that we believe may be of interest to you.

Internal Analysis: We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers about their preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.

Come proteggiamo le tue informazioni personali?

We use reasonable precautions to protect your personal information and to store it securely. Sensitive information transmitted to us online is encrypted and is transmitted to us securely. In addition, access to all of our customers'information, not just the sensitive information mentioned above, is restricted. Only authorized employees who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are maintained in a secure environment.

Analytics di terze parti

We may also use third party analytics tools and technologies to track and analyze data from our the Lucid Services. These tools use Cookies to collect information such as how often users visit the Sites, what pages they visit, and what other sites they used prior to coming to the Sites. We use the data collected by such third party analytics tools only to help us administer and improve the quality of the Lucid Services and to analyze Sites and Apps usage. These third parties are not permitted to use the information collected on our behalf, except to help us conduct and improve our business. These services collect the IP address assigned to a user on the date the user visits the Sites, rather than a user's name or other personally identifying information. These Cookies cannot be used by anyone at the third-party provider other than to provide these services as described.

Collegamenti ad altri siti

I nostri siti Web possono contenere collegamenti ad altri siti. TuneSolo is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

Privacy dei bambini

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

I tuoi diritti

TuneSolo uses, processes, and stores information, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Products and Services. We rely on your consent to process information to send promotional emails and to place cookies on your devices. In some cases, TuneSolo may process Personal Data pursuant to the legal obligation or to protect your vital interests or those of another person.

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete information we process through your use of the Sites, and/or Products. If you're a user based in the EEA, you can

Have your information corrected or deleted. You may ask us to correct information you think is inaccurate or completely delete all information that we hold about you by emailing:[email protected].

Accedi al tuo rapporto sui dati personali inviando una richiesta a [email protected]. This report will include the information we have about you, provided to you in a structured, commonly used, and portable format.

Object to us processing your personal data. It is your right to lodge an objection to the processing of your personal data by emailing: [email protected] if you feel the "ground relating to your particular situation" apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights, and freedoms, or the processing is for the establishment, exercise or defence of a legal claim.

You can ask us to stop using your information, including when we use your personal data to send you marketing emails. We only send marketing communications to users located in the EEA with your prior consent, and you may withdraw your consent at any time by clicking the "unsubscribe" link found within TuneSolo emails and changing your contact preferences. Please note you will continue to receive transactional messages related to our Products, even if you unsubscribe from marketing emails.

Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

Aggiornamenti alle Norme sulla privacy

La presente informativa sulla privacy è stata aggiornata l'ultima volta il 23 febbraio 2020 come richiesto dalle leggi GDPR

We will occasionally update this privacy policy to reflect changes in our services and customer feedback. If there are material updates to this policy or in how TuneSolo will use your personal information, we will notify you by posting a notice of such an update on the privacy policy link prior to implementing the change. We encourage you to periodically review this privacy policy to be informed of how TuneSolo is protecting your information.

Contattaci

Domande, commenti e richieste riguardanti questa Informativa sulla privacy sono accolti e dovrebbero essere indirizzati a [email protected].