Fix Amazon Music App Not Working on PC in 2025 [Full Guide]

In 2025, more users are relying on streaming platforms like Amazon Music for their daily music needs. However, many users report that the Amazon Music app is not working properly on PC. This can be extremely frustrating, especially when you're trying to enjoy your playlists or download tracks.

In this guide, we'll explore why the Amazon Music app might be failing on Windows computers and provide multiple solutions to fix it. We’ll also introduce an excellent workaround—using TuneSolo Amazon Music Converter—to download and play Amazon Music offline without relying on the app.

Whether you're facing crashing issues, playback errors, or syncing problems, this guide will help you get Amazon Music running smoothly on your PC again.

Article Content Why Is Amazon Music App Not Working on PC Basic Troubleshooting Tips Advanced Fixes Best Way to Download Amazon Music on PC FAQs Conclusion

Why Is Amazon Music App Not Working on PC?

There could be several reasons why your Amazon Music app fails to work properly on Windows 10 or Windows 11. Common causes include:

• Outdated or corrupted Amazon Music app installation
• Internet connectivity issues
• Firewall or antivirus blocking the app
• Conflicts with Windows updates
• App cache corruption
• Background processes interfering with the app

Basic Troubleshooting Tips

Before diving into technical fixes, try these simple troubleshooting steps:

• Restart your PC and the Amazon Music app
• Ensure your internet connection is stable
• Update the Amazon Music app to the latest version
• Temporarily disable antivirus/firewall software
• Reinstall the app from the Microsoft Store

Advanced Fixes

If the basic tips don’t work, try the following solutions:

1. Clear Amazon Music Cache

Corrupted cache data may cause the app to crash or not open properly.

To clear the cache manually:

1. Press Win + R, type %appdata% and press Enter
2. Locate the Amazon Music folder
3. Delete all cache-related files
4. Restart the app

2. Run the App in Compatibility Mode

1. Right-click on the Amazon Music shortcut
2. Select Properties > Compatibility
3. Check “Run this program in compatibility mode for” and choose Windows 8 or 10
4. Click Apply and relaunch the app

3. Use the Web Version Temporarily

If the desktop app is still unusable, access Amazon Music Web Player via your browser to stream music without interruptions.

Best Way to Download Amazon Music on PC Without the App

If Amazon Music won’t work on your PC, the easiest alternative is to download Amazon Music songs directly and play them offline. This can be done with TuneSolo Amazon Music Converter.

With TuneSolo, you can download tracks, albums, or playlists from Amazon Music in MP3, M4A, WAV, or FLAC format. Here's how it works:

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Step 1. Launch TuneSolo Amazon Music Converter and select the Amazon Music platform.

Step 2. Copy and paste the link to the song, album, or playlist you want to download.

Step 3. Choose the output format such as MP3, M4A, WAV, or FLAC and adjust the bitrate or sample rate.

Step 4. Click "Convert" to start downloading the Amazon Music content.

Step 5. After conversion, check your downloaded files in the "Finished" section.

This way, you can avoid app glitches entirely and enjoy Amazon Music offline on any media player you prefer.

FAQs

Q1: Why is Amazon Music not opening at all on my PC?

A1: This could be due to a corrupted app installation or software conflicts. Try reinstalling the app or switching to TuneSolo for offline access.

Q2: Can I transfer Amazon Music to iTunes?

A2: Yes, after using TuneSolo to download Amazon Music tracks, you can transfer them to iTunes easily.

Q3: What is the best alternative if the app is always crashing?

A3: Try TuneSolo Amazon Music Converter. It gives you complete control over your music downloads without relying on the app.

Conclusion

Having the Amazon Music app not working on your PC in 2025 is inconvenient, but fortunately, there are practical solutions. From simple fixes like clearing the cache to advanced options like using Amazon Music download tools, you have many options to resume your music experience.

If you want a smooth and app-free way to enjoy your favorite tracks, consider using TuneSolo Amazon Music Converter to download and listen offline anytime.